Listening

Listening

I’m in a restaurant eating breakfast.  There are three conversations happening around me.  From what I hear and observe, in each of these sets of conversations, ‘listening’ is happening.  I hear and sense good and wholesome listening going on.  That’s a good, yea ‘great’ thing.

CB and I have a rule.  When she comes to where I’m writing, or doing anything, and wants to talk, I take my hands off the computer keys, I mute the TV and devote my whole attention to what she has to say.  And she does the same.

We LISTEN!

What an art – to tune in, to pay attention.  I remember a line from a book I read five years ago. 

A husband and wife are talking.  The wife says, “I’ve never been so listened to … so heard.”

Wow!  That is a great relationship moment.

This is what is

on my mind today.

It's All About People Blogsite

P Michael Biggs

Offering Hope

Encouragement

Inspiration

Insight Again

Insight Again

What a great quote from Mr. Ford.  He bucked the tide.  He looked beyond the words and wants and saw the future.  He saw the need, and then produced it.

Insight!  That’s what Mr. Ford had. 

As did Jeff Bezos, Bill Gates, Steve Jobs, the Space program, the maker of Velcro, the Wright brothers, and a thousand other futuristic minds.

I still love this quote by Steve Jobs:  

For more, click this link : Let's Go Invent Tomorrow

This is what is

on my mind today.

It's All About People Blogsite

P Michael Biggs

Offering Hope

Encouragement

Inspiration

What People Want

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What People Want

We who are in the people business, and that is just about everyone, need to know a few things about other people.  Here is our lesson for today.

~People love to be recognized, acknowledged, validated.  Direct eye contact in most cultures works, as does a cordial greeting. 

~Remember their name.  If you know the other person's name, by all means use it.  Remembering a person's name speaks volumes.  It says "I honor you by remembering."

~People like kindness and courtesy.  The heart of this one is what is commonly called "The Golden Rule". (Do unto others as you would have others do unto you.)

~Speak in terms of the other person's wants and needs.  This one is straight out of Dale Carnegie's How to Win Friends and Influence People.  We love to talk about self.  Always remember that.

~Mary Kay Ash says this ... "Imagine that every person you meet is wearing an invisible sign around their neck.  The sign says "Make Me Feel Important."

Class dismissed.

This is what is on

my mind today.

P Michael Biggs

It's All About People Blog Site

Offering Hope

Encouragement

Inspiration