Saturday, May 19, 2018

A Few Bad Chapters Is Not the End


A Few Bad Chapters Is not the End



This picture is really the heart of my thoughts today.  Do I really need to elaborate?


  Bankruptcy
      Job Loss
        Fires and Volcanos
          Bad marriage
            Unruly Kids

These are not the end.

And only you can write a new ending, or fix the story as it unfolds.



This is what is on
my mind today.


P Michael Biggs
Offering Hope
Encouragement
Inspiration

Tuesday, May 15, 2018

Basic People Skills


Basic People Skills

We are in the market to buy a new car (new to us).  We ventured out on Saturday.

The first man – who happened to own the business, was the consummate professional.  He knew his stuff, he knew his people skills that mattered, and he didn’t attempt to pull anything over on us.

We wanted to do due diligence and had two more places to check out, so we left.

At the second place, we called ahead.  The auto we were asking about was sold yet they had two others of the same model.  The salesman had an edge to his voice, and it seemed we had interrupted his day.  Nevertheless, we drove another 30 minutes to his lot. 

When we asked for him, he was out.  Hmm.  The nice young lady we first greeted then showed us the autos we were seeking, but were unimpressed.  While waiting for her to return with the keys, another salesman approached us.  No name offered, no sense of greeting, no sense of ‘glad you stopped by’.  We left that lot quickly.

We have been prequalified, we ARE going to buy an auto.  Guess where we plan to go today? 

This is, to me, a great reminder of those every day, every moment people skills that we must, MUST keep in play, all the time.

I’m talking the basics.
Name
Handshake/proper greeting
Eye contact
Know your business

Every person you will ever meet is wearing an invisible sign around their neck, and it says, “MAKE ME FEEL IMPORTANT!” (Mary Kay Ash)


P Michael Biggs
Offering Hope
Encouragement
Inspiration

Wednesday, May 9, 2018

Words Still Have Power


Words Still Have Power

While searching on my computer this morning, I ran across these cards from my family.  They gave them to me while I was recovering from surgery.
The words touched me again.  They encouraged me, esteemed me.  My eyes are wet with tears after reading these words.


Words still have power.

Hope we never forget that.








P Michael Biggs
Offering Hope
Encouragement
Inspiration