The
desire to be liked and appreciated is a universal human trait. Dale Carnegie, author of How to Win Friends
an Influence People gives us the seeds for this subject.
~Become genuinely interested in others. The key word is
genuinely. We can spot a phony a mile
away. Sincerity is the spirit in this tip.
~Smile! – No other comment
needed.
~Remember people’s names. Your name is the sweetest sound on
earth. When used correctly you feel
recognized, esteemed and important.
Misused and misspelled names tell us that someone is not paying
attention. Names matter.
~Listen. The essence of being a good listener is
paying attention and not mentally preparing your next quip while the other
person is still talking. Listen; ask
focused questions on what is being said, and above all, encourage others to talk
about themselves.
~Talk in terms of the other person’s wants and needs. It is not all about
you. It is all about your listener. It is all about your customer, and especially
it is all about your mate. Listen,
learn, and talk about what they want to talk about. Soon enough, you’ll get your chance to speak
what is on your mind.
~Make the other person feel important. I love what Mary Kay
Ash of Mary Kay Cosmetics says:
And
there you have it – six key tips to winning with people.
P Michael Biggs
Offering
Hope
Encouragement
Inspiration
One Word
at a Time
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