The deepest hunger of the human
soul is to be understood. Don’t we love
it when people “get” us and our ideas? That
is a soul satisfying experience.
We want to be understood.
Negotiators know that.
Criminologists know that.
Ministers know it, along with
sales clerks, and purchasers of our goods and services.
Wives know it, and husbands had
better understand it.
We want to be understood.
So how come there is so much
misunderstanding in this world?
Perhaps we need to get back to some
fundamental listening skills.
-Focus on what is being said, not
on your response.
-Put away iPhones, iPods, iPads,
and all other iGadgets and give focused attention on the one deserving of your
attention.
-Look and listen. Use eye contact and give clues that indicate
that you hear and understand.
-And if it is appropriate, do a
rephrase of what you heard and what you understand.
To understand and be understood –
that is very good indeed. It is one of
those critical life-skills.
P
Michael Biggs
Offering Hope
Encouragement Inspiration
One Word at a Time
WOW...I needed this!
ReplyDeleteLarry