I
served a client today. She casually
commented how nice my partner and I were toward her and compared our manners
and service to a branch down south that basically ignored her. She was very complimentary and appreciative
of our service and attentiveness. She noticed.
Carolyn
and I ate dinner recently at one of Edmond’s nicer restaurants. Our waitress started out with less-than-impressive skills and demeanor. We
noticed instantly.
As
we often do, we commented on her attitude and Carolyn said, “Let’s see if we
can turn her before we leave.”
We
did, she turned, and we enjoyed a fine dining experience.
And
we noticed the difference.
Sometimes
we think no one notices our mindset, and we blow it off and blow them off and
give them a less-than-stellar experience.
But
they notice. You better believe they
notice.
So,
every new customer/client is a fresh opportunity to wow and impress.
The
jerk at the next table will probably always be a jerk, yet the new couple that
just came in deserves a fresh smile and my best.
Let
them notice our best. They deserve it.
P Michael Biggs
Offering
Hope
Encouragement
Inspiration
One Word
at a Time
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